Our client, a renowned hotel and vineyard located in Franschhoek, has the following position available for a person who is fully bilingual, excellent communicator, organizational, high level of attention to detail, work under pressure and very carefully. The successful candidate must have a high level of literacy and numeracy, experience of quality 5* hotel/property and at least 5 years’ experience in a similar job. Thorough administrative and computer skills (Protel experience), are further requirements for the position. It will require the candidate to occasionally work independently, attend meetings and work-related research. The successful candidate’s duties will include the following: • Liaising between teams to ensure that all aspects of the guests stay are well produced and coordinated. • Operate switchboard and forwarding calls to appropriate departments or persons. • Taking reservations for rooms, restaurants etc. • Liaison with Johannesburg reservations office and team. • Arranging guest taxis, drivers, wine tours or other bookings as requested. • Guest welcome, registration, check out and billing. • Training developing team members. • Liaising and spending time with the guests to ensure that all their requests, feedback are appropriately followed through. • all ad hoc administrative tasks normally associated with this position In return our client offers a competitive salary. Commencement date: As soon as possible If you don’t hear from us within two weeks of the closing date you can assume that your application was unsuccessful.