Our client, a wooden pallet manufacturer supplying predominantly the fruit and agricultural industries, is seeking to employ an energetic and hands-on Business Operations Coordinator to join their team based in Paarl. The successful candidate will be a key link between customers, suppliers, production, logistics, dispatch and administration. The ideal candidate will be an adaptable all-rounder who is willing to learn, take initiative and thrive in a busy manufacturing environment.

Key responsibilities include: *Sales & Customer Orders: Serve as the first point of contact for customers placing daily and ad hoc orders; Confirm product types, quantities, availability and expected delivery dates; Maintain a clear understanding of available stock and current production capacity; Coordinate customer requirements with the production, dispatch and logistics teams; Assist with the preparation and processing of quotations, sales orders and invoices. *Logistics, Dispatch & Deliveries: Assist with coordinating the dispatch of customer orders, incoming supplies and outgoing deliveries; Monitor the movement and expected arrival of supplier deliveries; Maintain an understanding of materials being delivered and expected delivery dates; Assist with coordinating vehicle allocations, products, quantities, destinations and expected delivery times; Communicate relevant dispatch and logistical information to customers, suppliers, drivers and management. *Procurement Support: Maintain regular contact with approved suppliers; Assist with placing and following up on orders; Monitor expected deliveries and communicate possible delays or shortages; Provide general supplier coordination and procurement support. *Operational & Administrative Support: Develop a practical understanding of stock levels, production activities and daily operational requirements; Assist with stocktakes and the accurate recording and reconciliation of stock.; Assist with customer invoices, statements and related administrative enquiries; Provide backup support with employee working hours, overtime information and wage-related administration when required; Assist management with general operational and administrative matters; Step into different areas of the business when additional support is required.

Essential qualifications, skills and experience:

• Grade 12; relevant tertiary qualification will be beneficial;

• Good computer literacy, particularly in Microsoft Office and general business systems;

• Able to communicate confidently in both Afrikaans and English;

• Previous experience in manufacturing, logistics, dispatch, internal sales, procurement or general business operations will be advantageous;

• A valid driver's licence and reliable own transport.

Please apply online at www.m3online.co.za before 09:00 on 10 September 2026.

For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.

Please note that only shortlisted candidates are contacted. If no feedback is received within two weeks of the closing date, please assume that your application was unsuccessful.