Our client, ProdukteMark, operated by SIGVOED (Pty) Ltd, is a leading sales and distribution company serving supermarkets, cafés, schools, hospitals, wholesalers, farm stalls and other businesses and institutions throughout the Namaqualand region. ProdukteMark provides comprehensive buying, selling and drop-shipment solutions, supported by a strong commitment to excellent service and long-standing customer relationships.

They are seeking an experienced and energetic Sales and CRM Manager to lead their telesales and client-facing sales team based in Vredendal.

The successful candidate will be responsible for driving the company’s sales and customer support strategy, strengthening existing customer relationships and optimising team performance.

Responsibilities will include (but not be limited to): *Develop and implement the company’s sales, CRM and customer support strategy *Lead, motivate and develop a small team of telesales and client-facing sales specialists *Set sales targets and monitor individual and team performance *Maintain and grow relationships with existing customers *Identify and pursue new business and cross-selling opportunities *Oversee sales pipelines, quotations, customer enquiries and follow-up activities *Ensure accurate and effective use of the CRM system *Analyse sales performance, customer trends and team activity *Compile and present regular sales and customer service reports *Work closely with procurement, operations and distribution teams to meet customer expectations *Manage and resolve customer queries professionally and efficiently *Implement initiatives to improve sales processes, customer retention and service standards *Promote a positive, accountable and results-driven team culture *Perform all other tasks related to the role.

Essential qualifications, skills and experience:

• A relevant tertiary qualification in Sales, Marketing, Business Management or a related field will be advantageous;

• Relevant experience in sales management, customer relationship management or a similar commercial leadership role;

• Proven experience in managing and developing a sales or customer support team;

• A demonstrated ability to achieve sales targets and grow customer accounts;

• Strong relationship-building, negotiation and problem-solving skills;

• Proficiency in CRM systems, sales reporting and MS Office;

• Excellent planning, organisational and administrative abilities;

• Strong leadership skills and a practical, hands-on management approach;

• Excellent written and verbal communication skills;

• Fully bilingual in Afrikaans and English;

• Knowledge of Namaqualand and the region’s business environment will be advantageous;

• A valid driver’s licence and willingness to visit customers when required.

The ideal candidate is a commercially minded and customer-focused leader who enjoys working with long-standing clients while motivating a team to achieve measurable results. The role requires someone who can balance strategic planning with hands-on sales leadership and day-to-day customer engagement.

Please apply online at www.m3online.co.za before 09:00 on 1 September 2026.

For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.

Please note that only shortlisted candidates are contacted. If no feedback is received within two weeks of the closing date, please assume that your application was unsuccessful.