Our client, in the retail industry, seeks a motivated and professional Customer Services and Admin Assistant to join their vibrant team. The successful candidate will support day-to-day administrative functions, handle customer queries, and assist with online orders. This is an excellent opportunity for someone looking to develop their career within a growing company. This position is based at their Cape Town Retreat Office.

The successful candidate will be responsible for (but not limited to): *Handle general administrative duties and office support tasks *Respond to customer inquiries promptly and professionally (via phone, email, and in-person) *Manage and process online orders efficiently, suggest substitutions and refunds with customers *Coordinate with internal teams as needed *Maintain accurate records and filing systems *Answer the switchboard (not very busy) *All other tasks related to this role.

Essential qualifications, skills, and experience:

• Matric required;

• Prior experience in customer service and/or receptionist duties will be advantageous;

• Proficient in Microsoft Office Suite (Word, Excel, Outlook);

• Excellent interpersonal and communication skills;

• Strong organisational skills with attention to detail;

• Able to work independently and collaboratively within a team;

• Proactive mindset and ability to think on your feet;

• Own reliable transport.

Please apply online at www.m3online.co.za before 09:00 on 25 July 2025.

For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.

Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.