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Job Details

Front of House Manager

Closing Date : 2025-02-10
Closed : Yes
Description:

Leipzig Winery, located in the picturesque Nuy Valley along the Worcester Wine Route, is offering an exciting opportunity for a well-presented individual with a creative flair, excellent administrative skills, and a strong customer-focused, team-oriented approach.


The successful candidate will be responsible for (but not be limited to): *Reservations *Checking-in & out of guests *Invoicing & Payments *Guest liaison *Ensuring guest satisfaction, handling of complaints & retrieve feedback via TripAdvisor *Oversee that rooms are suitable for guests arrival *Oversee accommodation staff & responsibilities *Supervision of dinner service *Managing of booking systems *Liaise with travel agencies, booking engines & accommodation websites *Assist Function Coordinator occasionally with events *General admin of accommodation & all other duties related to the position.


Essential qualifications, skills and experience:

• A relevant tertiary qualification in Hospitality or similar;

• Approximately 3-5 years’ experience in a similar position in the accommodation sector, within the hospitality industry;

• Excellent computer proficiency (MS Office), experience with Nightsbridge or similar booking systems will be beneficial;

• Fully bilingual (Afrikaans & English);

• Must be willing to work public holidays and Saturdays.


This is a live-in position (non-negotiable) - Farm cottage accommodation available for the successful candidate.


Please apply online at www.m3online.co.za before 09:00 on 10 February 2025.


For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.


Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.





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