Junior Customer Relationship Manager

Closing Date : 2024-09-20
Closed : No
Description:
Pay@, a leading payment aggregator and provider of secure payment solutions is looking for a Junior Customer Relationship Manager: to join their growing sales team. The main purpose of the role is to take responsibility for step growth in transaction volumes through servicing existing billers effectively, and through the onboarding of new potential billers. The ideal candidate is a dynamic and proactive self-starter. Furthermore, the candidate is disciplined and tenacious, seeing opportunities through to completion.

Responsibilities will include:
• Grow transaction volumes through servicing of billers under management;
• Source and onboard new billers;
• Grow transaction volumes through both retailer and digital payment networks;
• Establish a trusted advisor relationship with key (existing and prospect) biller stakeholders;
• Identify and develop Pay@ strategic partnerships with business partners;
• Explore innovative new solutions and collaborate across the business to grow Pay@;
• Act as the key interface between billers / prospects and departments within Pay@;
• Maintain Pay@’s marketing presence in conjunction with the marketing team;
• Liaise internally to ensure operations pertaining to billers run smoothly;
• Track and report key business opportunities, sales analysis and forecasts, solutions and query management.

Minimum requirements:
• Relevant tertiary qualification preferable;
• 2 - 5 years’ similar experience in the payments / financial industry, with referenceable sales and enterprise level client relationship management experience;
• Understanding of payments environment would be highly beneficial;
• Driver’s license, and the ability to travel;
• Fluent in English and a good understanding of Afrikaans. Any additional language will be seen as beneficial.

Please apply online at www.m3online.co.za before 09:00 on 20 September 2024.

For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.

Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.