Our client, Kromco (Pty) Ltd, situated in Grabouw, is one of the major role players in the pome fruit industry and has the above-mentioned position available for a dynamic and energetic Administrator and Customer Service Coordinator with excellent interpersonal and communication skills (English and Afrikaans) to join their IT Department. The successful candidate will be responsible for: *Conduit for IS Customer Communications and Support: Receive customer calls and requests, monitor call resolution with DS, Department Managers, effective communication with customers regarding IT related events. *Provide helpdesk support to clients/customers: Provide first line support for typical requests, maintain Kromco Intranet and Kiosks websites, maintain IT SOP’s and user manuals *Department Administration: Ticketing System, IT asset management, maintenance and servicing, software and licensing, IT equipment orders, requisitions and delivery, accounts payable administration and all other relevant tasks related to this position. Essential qualifications, skills and experience: • Tertiary Certificate or Diploma in Office Administration; • Relevant IT certification will be to the candidate’s advantage; • At least 5 years’ proven administration experience; • Good IT knowledge and aptitude. Please apply online at www.m3online.co.za before 09:00 on 30 January 2024. For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444. Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.