Our client, a leading payments service provider with their head office based in Stellenbosch, is looking for a Business Analyst to join their team. The ideal candidate is a self-starter with the ability to engage with all levels of stakeholders to include senior management and software developers. Role responsibilities: *Gather and document business requirements from both internal and external stakeholders *Bridge the gap between business and technical teams by translating business requirements into requirements and plans for software development team *Assist business in documenting operational procedures and presentation flows *Assist in gathering and documenting reporting requirements *Maintain and manage changes to requirements during a project phase *Work closely within PMO to support priority projects and manage backlog grooming with the product owners and project manager *Manage and update BA artifacts and ensure that requirements are approved by stakeholders *Constantly review requirements gathering process and tools, and suggest changes to ensure efficiencies *Support UAT and testing requirements to ensure that features were delivered as per documented requirements and within acceptable quality standards *Ongoing monitoring and re-calibration of deployed solutions *Any other relevant duties related to the role. Essential qualifications, skills, and experience: • Relevant tertiary qualification; • 5-8 years’ business analysis experience in the payments/financial industry; • Full understanding of Microsoft suite, Draw.IO, Jira, Confluence and Visio; • Understanding of the end-to-end payments environment (retailers, digital, banking, card schemes, EFT, settlement, acquiring, etc.) would be highly beneficial; • Fluent in English and ideally Afrikaans; • Valid driver's license; • Clear criminal, fraud and credit record. Note that this is a hybrid role, and will require time in office (Stellenbosch). Please apply online at www.m3online.co.za before 09:00 on 17 April 2023. For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444. Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.